Business Automation and Ops
Workflow automation, internal tooling, billing, finance, and the operations stack behind every modern SaaS.
30 posts · page 2 of 2
- Business Automation and Ops
The Founder Dashboard: Metrics That Matter
The 8 metrics every founder should track weekly -- and why most founder dashboards are full of vanity numbers that tell you nothing actionable.
12 min read
- Business Automation and Ops
The Customer Onboarding Automation Map
The complete automation map for SaaS customer onboarding: from signup to activation, with the specific triggers, tools, and failure modes for each step.
12 min read
- Business Automation and Ops
Workflow Automation for SaaS: A Founder's Guide
Working notes on workflow automation for saas: a founder's guide. Written for founders, engineers, and operators who want a clear read on business automation and ops from someone who has shipped the work.
11 min read
- Business Automation and Ops
Zapier vs Make vs n8n vs Custom in 2026
Working notes on zapier vs make vs n8n vs custom in 2026. Written for founders, engineers, and operators who want a clear read on business automation and ops from someone who has shipped the work.
12 min read
- Business Automation and Ops
The Internal Tooling Build vs Buy Question
A framework for deciding when to build internal tools vs. buy them -- and the hidden cost of building tools that look simple but require ongoing maintenance.
12 min read
- Business Automation and Ops
The Business Automation Map: Where Founders Lose Hours
The specific operational tasks that founders spend hours on that can be automated in days. A map of the highest-ROI automation targets for a bootstrapped SaaS founder.
12 min read